Saturday, January 30, 2010

Star Wars Celebration V Ticket Prices – The Tax Man Came Early!

I’ve gotten a number of emails about the change in CV ticket pricing we had to institute this week, so I am certain there are a lot more questions from people that I have not heard from. So here is the straight scoop – We learned last week that we had to collect state and local taxes on these tickets so we added those taxes to the ticket cost.


Unfortunately, the original pricing on our site was not inclusive of the mandatory Florida state sales tax and Orange County surcharge that we must collect on all ticket sales. So we have now automatically applied that into the pricing posted on our website and made mention that the tax is built in, so you are not caught off guard during the registration process and you know exactly what the final cost will be.


I can assure you that we do not have a sliding scale throughout the months leading up to the show and ticket prices will not increase again until we are onsite. Onsite pricing is also posted on the website (both on the overview page and the tickets page). This will go into effect as soon as the show begins (August 12) both online and at the convention center. You can see the full pricing details by clicking here.


We feel terrible about any confusion, but we did not raise ticket prices whatsoever, rather we were forced to apply tax to the prices to be in compliance with state and local law. I know this is semantics in a sense, but they key is that neither we, nor our partners at Lucas are keeping any of the added ticket price, but rather paying the tax man with those bucks.


We are really sorry that this was added late, but in other states where we run large shows (NY, IL, MA, etc) we have not had to pay tax on tickets so this was a bit of a surprise to us too.


Regardless though we did not mean to cause any confusion at all and our sincerest of apologies if we did, but you have my word that ticket prices will not budge one cent from what we now have posted!


As always, send me an email, leave a comment if you have questions of any kind, I’m always available….


-Lance

7 comments:

Anonymous said...

So, what does that do to those of us who already paid for the tickets?

Lance Fensterman said...

Great question. If you purchased a ticket prior to the tax being added on our registraton site you will not be effected at all. In effect we will pay the tax for you. Charging tax to those tickets already purchased was not a choice we ever considered.

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Anonymous said...

Thank you, fine.

Anonymous said...

Welcome to Florida everyone!! Great choice of venue for CV... Can't wait to see what other financial surprises await us when we get there..... How about taking the next Celebration to state that doesn't charge tax on tickets....

Anonymous said...

Now everyone knows why Florida was so hot to get Celebration 5... $$$$
And what does this say about the company managing Celebration 5? I thought they were pros at handling big conventions ?? Shouldn't they have known about this ??? I don't have a good feeling about this...

Anonymous said...

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